How It Works

Very generally, this is how the process for custom boots works:
  1. We measure you and design your new boots.  This process can be done in-person or virtually (you would need a partner and a couple of tools, and this is under my supervision). That process usually takes 45-90 minutes.
  2. Once we have decided on your boots, we ask for a 50% deposit. 
  3. Depending on the brand, you are looking at a turnaround time of anywhere from 4-12 weeks.  We send email updates once a week just so you know we haven't forgotten about you!
  4. When the boots are done being made, we bill you for the remaining balance and shipping.  
  5. The boots are sent from their country of origin to our shop in large batches.  When they arrive, we inspect them quickly to make sure that there is nothing glaringly wrong with them.  Then, we mail them directly to you. 
  6. We give you 30 days to tell us if there is anything wrong with the fit or function of the boots.  We guarantee the fit and offer free alterations for any boots that do not fit correctly.  The boots must be UNWORN other than having been tried on.  
  7. You enjoy your new boots :)