Return Policy

Returns

  • Full-priced footwear, boots, helmets, and other items may be returned for a 90% refund.  There is a 10% restocking fee.  Custom orders are ineligible for return.
  • In order for an order to be eligible to return, TDR must be alerted within 7 days of receipt of product.  No exceptions.  
  • All items must be returned in their original condition and unworn/unused.
  • Refunds will be processed within 2 business days upon receipt of the item.
  • Returns are handled on a case-by-case basis.  Please send an email to thedistinguishedrider@gmail.com for any questions about our return policy for certain items.

Ineligible for Return/Exchange

  • Custom boot and helmet orders
  • Open and/or used leather care
  • Sport Innovations PEMF Products
  • Consignment/Sale Items Discounted over 30%
  • Orders placed directly through the Kingsley Configurator
  • Orders financed through ShopPay and/or Affirm

Eligible for Exchange

  • QHP Boots
  • Novella Sun Shirts
  • IRH Helmets (non-custom)